If you trust the agent’s information, then its a sorry state of affairs. You must have accessed GCMS notes as 2 rejections were already rendered. What were they? How did you cope with it? Why did you still start without approval e-mail (I understand this is a very tough question, I am not blaming you I am trying to understand the need as already 2 refusals were there. Otherwise many people have started without approval during pandemic).
Finally, what is your profile and course? And is your fee refundable, etc?