You also can send a webform ask everything you want to know,eligibility,criminality,security,vo,etc...(receive it need at least 5 or more days)or you can order a GCMS(receive it need 31 or more days) that will has more details.Good luck!I also received ITA on Nov 18 and AOR jan 17
But have not seen any update after my biometric was done on Feb 18. Even my medical is not been updated even though i submitted upfront.
I try calling IRCC everytime they say agents are busy try back later even though i tried at different times of the day.
please help how to contact IRCC. Is there any other no except 1-800-242-2100 or this is the only no.