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wow, this is long timeline...21 months process is real.
There is nothing to complain about, this is still within the timeframe. Be patient folks, there are people that get concerned and just started the process. If you know the rules of the game just be patient and do not complain. Sooner that later everyone will get the desired gift.
 
I called IRCC last week and everything is passed except my security check. The agent told me that they are waiting for one item on my security check and then my application should be finalized! but now I have received the ADR! Kind of annoying! :-(

What is your status now?
Did you call IRCC again, is security check in progress?