what kind of VISA do you have. Is there any way of following up or any contact details in Canada?
I have W-1 visa....my wife has a open work permit.....I sent an message to https://www.cic.gc.ca/english/contacts/web-form.asp to asking them about the process.
They just said the same excuse as always....that they are very busy but they would respond ....who knows when....
However, KunalC, the user who wrote the first message, told me that his wife received answer. He applied in June. But as you said, the IRCC may not be answering these days. I applied in early August, and it has passed more than 20 business days and they have not replied yet.