I don't get it. If they are only working on electronic files then how are all these people getting decision made? Especially people who applied in September 2019 when many of us are waiting from early 2019 and back into 2018? Don't get me wrong...I'm happy for the people that got approval but we are also from Ecuador as the one member here and we have been waiting since January 2019. If they can't process paper applications....I wonder why all these applications from Mexico are getting decision made ....and why are they leaving those of us hanging that have been waiting for 19+ months while approving people that have not even applied a full year agoI understand that they can not open the office to the public or even start working as usual for their well being as workers. Where I am we’re confined with even more restrictions. However, I find it frustrating that there is no other way to process paper based applications and that some services are considered essentials but reuniting families is not as essential. Its just a general thought of exhaustion (not directed to you)