I have called them thrice in the last three weeks, and all three times they did confirm that everything else (eligibility, criminal it y and security) has been cleared.
It looks very unsual for the remedicals to take so long to clear. Usually remedicals are cleared in 10 days as observed in the forum. Did you upload the acknowledgement letter via webform?
What does the acknowledgement letter states?
When we got remedicals done, we were given emedical tracking sheet. Did you get that?