For CPC Mississauga this is the email. I am not sure for Ottawa. I thought all parents cases in Canada are in Mississauga.Hello guys,
I have been asked to send my birth certificate on Aug 18 as per ECAS. Due to their glitch in the system, I didnt got the email from them about the instructions where to send it. So as per customer care, I sent it via webform and they confirmed that they have got the docs but after that there was no update from them and I am still waiting for my SA. I am thinking to re-send the document via email. Can somebody please help me to get their email where I can send it? I have originally sent my application to Ottawa office.
In order to facilitate faster processing, please send these documents by email to:
IRCC.CPCMParentsandGrandparents-Parentsetgrands-parentsCTDM.IRCC@cic.gc.ca
**Please include “PGP-APR” in the subject line of the email**