Got an Email Again
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have received your application and it will be processed according to the date it was received (October 21, 2019).
If further information is needed, the responsible office may contact you.
Please visit our
website to see how long it may take to process your application or our
Help Centre for more information.
Furthermore, we verified the information that you have provided and can confirm that at this time, it is not possible to link your application to
your new account since your application is still waiting to be processed. Please visit our
website in order to determine when we will begin to process your application.
For information purposes, you may at some point receive an email notifying you that
Your application (X000000000) has been updated. You should be able to link your application at that time.
When you are ready to link your application, please click on
Add (link) your application to your account from the welcome page. Once on the
Link an existing application to this account page, the information entered must match the data indicated on the form you submitted.
If you experience difficulties linking your application, we invite you to take a look at the
list of common issues encountered when linking an application, and their resolutions.
If you are still experiencing difficulties, please write back to us using the
IRCC Web form and choose
Technical difficulties located in the drop down menu under the heading Enquiry. Also add the following information:
- All the answers provided while trying to link your application. To do this:
- once on that page and after entering all your answers, provide us with screen shots.
- Any error messages. To do this, provide us with screen shotsshowing the full browser window, including the website address field of the:
- page preceding the error, and
- error message.
We will be pleased to follow up on your request within five business days following reception of the above information.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Sincerely,