The closest thing I can compare my experience with IELTS British Counsel Casablanca to is a Nightmare, a very long and horrible nightmare, only difference is that my experience is real (at least you wakeup from a nightmare). Allow me to tell you my story. On the 27th of juin I appeared for the test, it was my second attempt (on the 1st attempt I didn’t get the marks I needed to gain me enough CRS point in my express entry application). 13 days later I logged in online to check my grades, I was so confident I would if not exceed at least get the exact points I needed because I studied hard and was prepared, and indeed I exceeded the required marks in everything, but writing (I got a 6.5, I needed at least 7), I was shocked and disappointed. I sucked it up and went for an EOR the very next day 10th August. I didn’t waste any time because I can’t afford to waste any. At the British Counsel center the lady there informed me that it will take 5-8 Weeks; oh well It’s a bit long but I have no choice thinking that worst case scenario would be to have to wait 8 weeks. But Oh boy! How was i wrong. Let me tell you to this date November 26th and after more than 15 weeks I still haven’t got my Marks back and my TRF is withheld, meaning I can’t even use the marks officially. I tried everything imaginable, I called every party and center involved with this including Cambridge university, oddly they sympathized with me but honestly told me that they do not take part in the marking process. All other parties basically had the same reply: “We’re terribly sorry to hear about this, and we understand your frustration… But duo to our high standards and meticulous ways of processing and handling essays, this may take some time and you just have to wait”. Of course I’m paraphrasing, but it clearly seems they don’t fucking care from the way they talk to you, they can’t even be creative. Anyways at least from my experience I thing that this British Counsel or IELTS guys or whoever the hell they are don’t give a shit about their customers, all they care about is your money and once they get that you’re basically garbage. They don’t care if your future is ruined by their incompetence, they don’t care if you keep screaming about it. They just want your money and they care about their high standards that’s it. To whoever reading this I hope you never go through this and I hope your experience is not as horrible as mine.