Hi@robertp @bdidol
please clarify to me if that's normal that I still haven't got AOR. Its been three weeks since ECAS had been activated. Today the status changed to "in process". Still no AOR?
Have there been cases like that?
Do i Call them? Don't want to panic and bug them but not sure how to take it yet.
Thanks
What do you mean by ECAS has been activated? What message did it show then? Mine is just showing that file was received on June 14th. Nothing after that. No AOR yet.