I have been trying everyday.
My steps were:
1 permanent resident
2 family class common law
3 using UCI, last first name, passport details or place&date of birth
4 no. Of Applicants - 2?
So far no results.
OK, I do not know if you have typed this information
- UCI of the "Principal Applicant" -it is not the sponsor's UCI, and family name -just the last name of the Principal Applicant.
- Passport of the Principal Applicant or if you typed in "place of birth- City/town of birth", the same one which appears in the PA applicant's passport, if you do not write it as in the passport, it does not work. In general, you have to provide the PA applicant information contained in the passport
- Where does the applicant intend to live in Canada? The province and city that you provided in your application
- Number of family members: try the first time with 2 and if it does not work, try with 1
*If it does not work, I suggest you to call them tomorrow morning.