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WES ECA status on Hold

J

javedamin

Newbie
Apr 24, 2019
8
1
Hello every one my wes accounts also puts on hold since one month .My university says they will reply as soon ad they receive hard copy .Can you tell me how much time postal mail will take to reach India from Canada please help me.Thanks
 
J

javedamin

Newbie
Apr 24, 2019
8
1
indpnv said:
Thank you for adding me to the group.
I just got off the phone with someone from my university. Apparently, they are aware of the whole WES secondary evaluation thing and they have a proper process in place for it. I was told that they would get it done once they get the hard copies from Canada and I pay some fee online. They said that it usually takes 15 days to reach them.
Click to expand...
Hello hope you are doing well.did your university receive hard copies from wes?
 
Y

Y@$#

Newbie
Apr 25, 2019
3
0
Guys, WES has sent 3 notification to Institution for secondary verification each with 7 weeks of gap, but still Institution is denying receiving of any Email/Courier/Postal mail. Its been 7 months sine i've sent transcripts but still ECA is pending. I have seen personally visited Institute and checked, they've really didnt got Email or Postal mail for my secondary verification.
I've Logged 5-6 cases with "wes contact us" and every time got generic reply that its confidential between WES and instituition and cant reveal on which Email ID they've sent Email.
Pls advise way forward, thought i've gone thru entire thread but still confused.
 
indpnv

indpnv

Hero Member
Mar 16, 2018
744
337
United States
Y@$# said:
Guys, WES has sent 3 notification to Institution for secondary verification each with 7 weeks of gap, but still Institution is denying receiving of any Email/Courier/Postal mail. Its been 7 months sine i've sent transcripts but still ECA is pending. I have seen personally visited Institute and checked, they've really didnt got Email or Postal mail for my secondary verification.
I've Logged 5-6 cases with "wes contact us" and every time got generic reply that its confidential between WES and instituition and cant reveal on which Email ID they've sent Email.
Pls advise way forward, thought i've gone thru entire thread but still confused.
Click to expand...
You can ask WES to send the documents to your university using a courier, will cost you CAD 85. You will get a tracking number with it.
I had done that. Fortunately, my university received the documents 2 days after I requested this service from the first mail and had to cancel that courier option.

This is from the WES FAQ:

"WES sends documents for secondary verification to the appropriate designated official at each institution. Your intervention is generally not required in this transaction. When our evaluators determine that verification is necessary in order to proceed with a report, they send emails and posted letters to the appropriate institutions. Our evaluators wait for the response. If they do not receive a response after seven business weeks, they will follow up with your institution.

If you would like to order international courier services, which includes a tracking number and faster delivery for your verification request, please contact our Customer Service team. "
 
Y

Y@$#

Newbie
Apr 25, 2019
3
0
indpnv said:
You can ask WES to send the documents to your university using a courier, will cost you CAD 85. You will get a tracking number with it.
I had done that. Fortunately, my university received the documents 2 days after I requested this service from the first mail and had to cancel that courier option.

This is from the WES FAQ:

"WES sends documents for secondary verification to the appropriate designated official at each institution. Your intervention is generally not required in this transaction. When our evaluators determine that verification is necessary in order to proceed with a report, they send emails and posted letters to the appropriate institutions. Our evaluators wait for the response. If they do not receive a response after seven business weeks, they will follow up with your institution.

If you would like to order international courier services, which includes a tracking number and faster delivery for your verification request, please contact our Customer Service team. "
Click to expand...
So Did you modified order after secondary verification Notification? Also, will wes immediately initiate courier after making payment?
 
indpnv

indpnv

Hero Member
Mar 16, 2018
744
337
United States
Y@$# said:
So Did you modified order after secondary verification Notification? Also, will wes immediately initiate courier after making payment?
Click to expand...
Just send them a message using the contact us form saying that you would like to send the verification request again to the University but with a courier option, they will add that fee to your account.
Yes, based on the conversation I had with the customer rep, they will immediately send the courier after the payment.
The thing is, I didn't make the payment for few days as I was out of town, luckily got to know that my university received the documents.
 
J

javedamin

Newbie
Apr 24, 2019
8
1
indpnv said:
You can ask WES to send the documents to your university using a courier, will cost you CAD 85. You will get a tracking number with it.
I had done that. Fortunately, my university received the documents 2 days after I requested this service from the first mail and had to cancel that courier option.

This is from the WES FAQ:

"WES sends documents for secondary verification to the appropriate designated official at each institution. Your intervention is generally not required in this transaction. When our evaluators determine that verification is necessary in order to proceed with a report, they send emails and posted letters to the appropriate institutions. Our evaluators wait for the response. If they do not receive a response after seven business weeks, they will follow up with your institution.

If you would like to order international courier services, which includes a tracking number and faster delivery for your verification request, please contact our Customer Service team. "
Click to expand...
Hello thanks for this information .How much time shoud i wait for postal mail.My university didn’t receive any mail .my wes account has been put since 25 days
 
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