Good evening all...I raise a case yesterday and this is wat I got as reply this evening ....
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
Your application for was received via your account on October 12, 2018.
The responsible office is currently verifying if your application meets the eligibility requirements under the immigration program for which you have applied,
Your application is located at the Case Processing Center in Ottawa, Ontario.
You may be contacted via your account if additional information is needed.
IRCC is committed to reviewing most permanent resident applications submitted online within a 6-month time frame. Although the delay may vary, rest assured that we are making the necessary efforts to finalize your application within established processing times
However ....I called agent yestersay and I was told eligibility and security hasn't started ....
And the reply shows now that they are currently verifying our eligibility ...
Which do I believe ?plz share ur ideas