Guys, I went to my local IRCC office today wanting to make a landing appointment, but the officer told me I had to make the appointment by calling CIC, the 2100 number. So I called that number and the machine told me to send them an email to book an appointment. But later as I was googling how to validate my COPR on the CIC website, it says I need to submit a web form online. I'm now confused. Should I send an email to which was indicated on the phone, or submit a web form? Are they the same thing? Has anyone done this process and can give me some guidance? Thank you!