Contact the CIC Call Centre at
1-888-242-2100 Monday to Friday, 8 a.m. to 4 p.m. Thursdays and Fridays are the least busy days for the Call Centre. Follow these steps to navigate the long automated menu of choices efficiently:
- Press 1 for French as prompted or stay on the line for English
- There are 7 options to choose from
- After listening to the 7 options press 0 and your call should be directed to an agent
- Note: the system will not give you the choice of speaking to an agent, you must press 0
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