I am in the exact same situation as above. Can they really have lost all our applications? We tried calling several times and we couldn't get to talk to someone. I guess we will try again.
****June 2018***** OUTLAND SPOUSAL SPONSORSHIP OUTSIDE OF CANADA
- Thread starter andy108
- Start date
I was finally able to talk to someone at the IRCC Call Centre. Here is our situation:
We sent our document to Mississauga for the first time on June 20.
On August 25, we realized that they are now handling them in Sydney. On the same day, we sent the documents to Sydney thinking they might have lost our documents.
I just called the IRCC Call Centre. The good news is that they found our information and gave us a temporary file number. At first they didn't find anything about us but then he asked for our receipt number and this is how he found us. The bad news is that the information was entered in their system on August 30. So I am not sure, but I am thinking they entered the information from second time we sent time we sent them the documents. I am thinking they may have lost our June 20 documents, but I am not sure about that.
So if you are still waiting for news from them for your ~June 20 application, I would highly suggest you call them and ask for a temporary file number using your receipt number. If they do not find it, you should have a discussion with them and ask them what to do about it.
We sent our document to Mississauga for the first time on June 20.
On August 25, we realized that they are now handling them in Sydney. On the same day, we sent the documents to Sydney thinking they might have lost our documents.
I just called the IRCC Call Centre. The good news is that they found our information and gave us a temporary file number. At first they didn't find anything about us but then he asked for our receipt number and this is how he found us. The bad news is that the information was entered in their system on August 30. So I am not sure, but I am thinking they entered the information from second time we sent time we sent them the documents. I am thinking they may have lost our June 20 documents, but I am not sure about that.
So if you are still waiting for news from them for your ~June 20 application, I would highly suggest you call them and ask for a temporary file number using your receipt number. If they do not find it, you should have a discussion with them and ask them what to do about it.
I am trying to reach them but the phone number to be used from outside Canada is aaaalways busy
My application was received at Sydney, NS on June 27th. No communication since and no AOR. Wondering how long it will take to receive a file number.
What do you mean by they received it? Are you talking about the postal tracking or did you called them and they told you that date?