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question about visa office

cans560

Member
Jul 23, 2018
17
2
Hi guys,my GCMS note shows my secondary office is Ottawa,but when i called the agent,why they always said that my case was proceeded in Sydney? My case has not been touched for nearly 2 months(according to the record in note and the agent’s description at last Friday),will it be possible that something went wrong in cic’s internal procedures which makes my case banished to the cold palace?
 
Last edited:

navinball

VIP Member
Feb 26, 2018
3,664
1,644
Hi guys,my GCMS note shows my secondary office is Ottawa,but when i called the agent,why they always said that my case was proceeded in Sydney? My case has not been touched for nearly 2 month(according to the record in note and the agent’s description at last Friday),will it be possible that something went wrong in cic’s internal procedures which make my case banished to the cold palace?
Don't worry, these days even the CIO sydney is processing files start to end. Your case has not been 'banished'
 

cans560

Member
Jul 23, 2018
17
2
Don't worry, these days even the CIO sydney is processing files start to end. Your case has not been 'banished'
I am just quite worried about that maybe the officer in Ottawa thought my case should be reviewed by Sydney office, while the Sydney officer also neglected my case because HE/SHE thought that reviewing my case is Ottawa office's responsibility, this maybe the reason why my case had never been touched.:( Any thing I can do about it?
 

navinball

VIP Member
Feb 26, 2018
3,664
1,644
I am just quite worried about that maybe the officer in Ottawa thought my case should be reviewed by Sydney office, while the Sydney officer also neglected my case because HE/SHE thought that reviewing my case is Ottawa office's responsibility, this maybe the reason why my case had never been touched.:( Any thing I can do about it?
No it doesn't work that way. It's in an officers queue waiting to be reviewed.