You should upload the entire passport and explain that this is a replacement document, as in the last scan you missed our one stamped page.
what type of application/inquiry I should chose: Permanent residence (online) or "Replacement, Amendment documents"??
I received a letter after previous submission (I was submitting work permit through CSE) and none of the options seems appropriate to me
thank you!
Replacement of Document
If your enquiry is regarding replacing a valid temporary resident document (i.e.: Visitor Record, Study Permit, Work Permit, and/or Temporary Resident Permit), a Confirmation of Permanent Residence, or a Record of Landing, please visit the
IRCC Website for the concerned form to complete. All instructions can easily be found within the kit, specifically the
Instruction Guide IMM 5545.
Amendment of Document
If your enquiry is regarding correcting an error, therefore requiring an amendment, on a valid temporary resident document (i.e.: Visitor Record, Study Permit, Work Permit, and/or Temporary Resident Permit), a Confirmation of Permanent Residence, or a Record of Landing, please visit the
IRCC Website for the concerned form to complete. All instructions can easily be found within the kit, specifically the
Instruction Guide IMM 5218.
Case Status
If your enquiry is regarding a case status which has not yet been answered via other channels, please write back to us using the
IRCC Web form and choose one of the following options:
·
Temporary Residence (applied online) or
Temporary Residence (applied by Mail) located in the drop down menu under the heading Enquiry for any temporary residence application (i.e.: Visitor Record, Study Permit, Work Permit, and/or Temporary Resident Permit).
·
Permanent residence (applied by mail) or
Permanent residence (applied online) located in the drop down menu under the heading Enquiry for a permanent residence application under an economic stream (i.e.: Provincial Nominee, Skilled Worker, Caregiver, etc.).
We thank you for your understanding and patience as we seek to provide existing and future Canadians with the best client service.
Sincerely,