Good day brothers and sisters Can anyone enlighten me with this please. My parents have applied for visit visa to Canada online. Luckily both of them got messages in their cic accounts requesting for their passport. They are both presently residing in the Phillipines. On may 12, they sent their passports to Canada embassy with paid return mail with address in level 6 Tower 2 rcbc Plaza Ayala Avenue Makati City via LBC courrier. On may 14 they received a message from the courrier company that their passport was received by an authorized representative sg domeng Sandoval, I presume he works for Canada embassy manila. However, up to now we did not receive any uupdate. Now I am having doubts if their passport were already received by the Canadian embassy in Manila. Even more, I have read in some forums that the passports should be sent to vfs global, a Canadian visa application center in Makati and not directly to the address of Canadian embassy in Makati. I have emailed the Canada embassy, but they don't reply . I hope anyone can enlighten me. Thank you in advance