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Is this normal? Express Entry, new application started without me doing anything.

reyja123

Newbie
Apr 29, 2018
1
0
Hi,

I submitted my EE Permanent Residency application (uploaded all documents, paid the fees, got my letters of Acknowledgement of Receipt and Confirmation of Online Application Transmission) and now I get a new Online Application on my account, marked as Not Submitted and with a countdown of 54 days.



As you can see, this new application doesn't even have a number assigned. Is it normal for EE to start a new application for you?

Also when I click on "Continue Application" it Takes me to a page that says "Your results" and lists the programs under which I am elegible. But when I click "Continue" I get this:


Our Online Services Are Currently Down
System-generated error code:HGXHYV26 (2018-04-29 16:35:39)


Sorry
This on-line service is currently not available.
Possible reasons::

  1. We are currently updating this Web site.
  2. We are experiencing technical difficulties.
Please try again later.

I have tried different browsers and incognito windows but I'm not able to go past this. I thought this would be some routine maintenance but it's been more than a day and upon checking on the IRCC twitter account I could see no mention of their services being down.

Could anyone please help me?
 
Last edited:

Maverick28

VIP Member
Feb 5, 2017
3,123
823
Canada
Hi,

I submitted my EE Permanent Residency application (uploaded all documents, paid the fees, got my letters of Acknowledgement of Receipt and Confirmation of Online Application Transmission) and now I get a new Online Application on my account, marked as Not Submitted and with a countdown of 54 days.



As you can see, this new application doesn't even have a number assigned. Is it normal for EE to start a new application for you?

Also when I click on "Continue Application" it Takes me to a page that says "Your results" and lists the programs under which I am elegible. But when I click "Continue" I get this:


Our Online Services Are Currently Down
System-generated error code:HGXHYV26 (2018-04-29 16:35:39)


Sorry
This on-line service is currently not available.
Possible reasons::

  1. We are currently updating this Web site.
  2. We are experiencing technical difficulties.
Please try again later.

I have tried different browsers and incognito windows but I'm not able to go past this. I thought this would be some routine maintenance but it's been more than a day and upon checking on the IRCC twitter account I could see no mention of their services being down.

Could anyone please help me?
You can ignore this. This is due to starting a new application for checking your eligibility for Express Entry, the one where you get a reference code to start with EE profile.
 
Jul 11, 2018
9
1
He
Hi,

I submitted my EE Permanent Residency application (uploaded all documents, paid the fees, got my letters of Acknowledgement of Receipt and Confirmation of Online Application Transmission) and now I get a new Online Application on my account, marked as Not Submitted and with a countdown of 54 days.



As you can see, this new application doesn't even have a number assigned. Is it normal for EE to start a new application for you?

Also when I click on "Continue Application" it Takes me to a page that says "Your results" and lists the programs under which I am elegible. But when I click "Continue" I get this:


Our Online Services Are Currently Down
System-generated error code:HGXHYV26 (2018-04-29 16:35:39)


Sorry
This on-line service is currently not available.
Possible reasons::

  1. We are currently updating this Web site.
  2. We are experiencing technical difficulties.
Please try again later.

I have tried different browsers and incognito windows but I'm not able to go past this. I thought this would be some routine maintenance but it's been more than a day and upon checking on the IRCC twitter account I could see no mention of their services being down.

Could anyone please help me?
Hello
Please how did you rectify this problem am facing the same
Thankyou in anticipation