"Decision made"... For 9 months?

[SheilaCanadian]

Hi all! So I've been scouring the forums but haven't been able to exactly find the information I need. We applied for my wife to move to Canada with me on an Outland spousal sponsorship and it was received on December 5th, 2016. In March the online portal changed to show decision made, and in may we were asked to pay the RPRF fee and send in the receipts which we did. Since then we have not received any communication or request or paperwork in the mail. Do any of you know what we should expect? We really need the paperwork within the next month.

Hoping for the best for us and for you all! Thanks!

Sheila

 

[KBH]

This is not what you want to hear but I would be very concerned at this point that you have missed a request in your mail or email and potentially had the entire app tossed out. They will not wait around for a response. You have not tried to reach them via phone or webform from May until now? Immediately call the IRCC hotline tomorrow and find out what is going on with your app. Do not wait any longer. I hope that things work out OK, please report back after you call them because I'm honestly worried for you!

 

[charliev]

Hi all! So I've been scouring the forums but haven't been able to exactly find the information I need. We applied for my wife to move to Canada with me on an Outland spousal sponsorship and it was received on December 5th, 2016. In March the online portal changed to show decision made, and in may we were asked to pay the RPRF fee and send in the receipts which we did. Since then we have not received any communication or request or paperwork in the mail. Do any of you know what we should expect? We really need the paperwork within the next month.

Hoping for the best for us and for you all! Thanks!

Sheila

Hey Sheila,

I think you should just call Immigration Canada or try to contact your VO.
We ordered GCMS notes after we hadn't heard anything for over 6 months. Turned out, they hadn't touched our file in 5 months and we were stuck on the penultimate step. We called Immigration Canada and contacted our VO (which had changed from Paris to Ottawa somewhere along the way). After that, it all went very quickly.

 

[SheilaCanadian]

Being in the states we can't call the hotline and we've tried repeatedly to email to no avail. We just sent another tonight.

 

[SheilaCanadian]

Hey Sheila,

I think you should just call Immigration Canada or try to contact your VO.
We ordered GCMS notes after we hadn't heard anything for over 6 months. Turned out, they hadn't touched our file in 5 months and we were stuck on the penultimate step. We called Immigration Canada and contacted our VO (which had changed from Paris to Ottawa somewhere along the way). After that, it all went very quickly.

What is a VO, what is GCMS, and do you know who we can call from the States? We've tried and can't find a number we can call from here except the embassy which was unable to help in any way.

 

[WeegieInOttawa]

Being in the states we can't call the hotline and we've tried repeatedly to email to no avail. We just sent another tonight.

Why can't you call just because you're in the US? I have seen (on here) many people from many different countries call CIC.

As others have said..this situation doesn't sound right and id be doing everything you can in the next day or so to get to the bottom of this.

(VO means Visa Office. GCMS means Global Case Management System..this is a system that visa offices/officers processing applications use to make notes on an individual application..concerns, observations, points to note etc. These notes can be ordered by applicants to help understand the status of their application.)

 

[jordo]

The call centre phone number only works for calls made from within Canada. The people calling from outside canada are generally using a calling card with a canadian access phone number.. This only works while the application is still in Mississauga. Otherwise you need to email the Visa Office that has the file.

An example is my wife has a cell phone plan that includes free long distance minutes to canada. She uses OneSuite.com with loaded minutes and calls one of the available canadian access numbers thus tricking CIC's phone system into thinking the call is being made from inside Canada. Since our outland application was processed from beginning to end in Mississauga, we used this method whenever we needed to make a call.

 

[MaryL]

What about a Web inquiry form? If you can see online that dm is made, did you link? Are there any messages in acct? By now also your wife's medical has expired.
Also check your spam or junk mail.
You can call your mp as well to inquire!

 

[SheilaCanadian]

What about a Web inquiry form? If you can see online that dm is made, did you link? Are there any messages in acct? By now also your wife's medical has expired.
Also check your spam or junk mail.
You can call your mp as well to inquire!

It wouldn't make sense that the medical has expired if the current average processing time is 11 months.

 

[SheilaCanadian]

The call centre phone number only works for calls made from within Canada. The people calling from outside canada are generally using a calling card with a canadian access phone number.. This only works while the application is still in Mississauga. Otherwise you need to email the Visa Office that has the file.

An example is my wife has a cell phone plan that includes free long distance minutes to canada. She uses OneSuite.com with loaded minutes and calls one of the available canadian access numbers thus tricking CIC's phone system into thinking the call is being made from inside Canada. Since our outland application was processed from beginning to end in Mississauga, we used this method whenever we needed to make a call.

I tried this several times and it still says it cannot be completed as dialed.

 

[kcward7]

It wouldn't make sense that the medical has expired if the current average processing time is 11 months.

The medical is only valid for 12 months so it would make sense that it could have expired.

 

[SheilaCanadian]

The medical is only valid for 12 months so it would make sense that it could have expired.

That makes sense, but the medical already went through/was approved.

 

[WeegieInOttawa]

The call centre phone number only works for calls made from within Canada. The people calling from outside canada are generally using a calling card with a canadian access phone number.. This only works while the application is still in Mississauga. Otherwise you need to email the Visa Office that has the file.

An example is my wife has a cell phone plan that includes free long distance minutes to canada. She uses OneSuite.com with loaded minutes and calls one of the available canadian access numbers thus tricking CIC's phone system into thinking the call is being made from inside Canada. Since our outland application was processed from beginning to end in Mississauga, we used this method whenever we needed to make a call.

Wow . They don't make it easy do they?!

 

[kcward7]

That makes sense, but the medical already went through/was approved.

Sometimes they will either extend the medical or ask for a new one if it's expired or getting close to.

That being said, that happens before Decision Made. It sounds like the applicant already received DM, so I don't know why MaryL even brought up the medical because if you did the medical and subsequently got DM, it would be irrelevant. Have you been able to contact them yet?

 

[SheilaCanadian]

Sometimes they will either extend the medical or ask for a new one if it's expired or getting close to.

That being said, that happens before Decision Made. It sounds like the applicant already received DM, so I don't know why MaryL even brought up the medical because if you did the medical and subsequently got DM, it would be irrelevant. Have you been able to contact them yet?

Still working on it. Tried the calling card truck but it hasn't worked so far. Sent an email yesterday - says 20 business days but last time it was quicker.