Hi All,
May be i am over expecting or eager to see Test Invite on my ecas but like to share something that may or may not be logical.
Until yesterday on my e-cas with my UCI I was able to see Two status of different applications.
One was completed ( Family sponsorship) in June 2017 but it was still showing until yesterday but from today morning that information is gone now only information i see is for my citizenship application which is In Process since 25 Oct 2017.
Does anyone came across this kind of situation in past and see change or improvement on current application ? Plz Share
Hi yes.. I was in similar situation as you. Ecas showing my PR application along with my citizenship application. You need to contact them to rectify the issue. I wrote to them and now my ecas is ok..Here are the instructions
Good day,
Thank you for contacting Immigration, Refugees and Citizenship Canada. As discussed, you will find below complementary information to our conversation:
Most recent application status in e-CAS is not reflected.
Some actions may not be reflected in the
e-Client Application Status (e-CAS) online service for several weeks due to the volume of information received at the case processing centres and visa offices.
In many cases, a file may actually be waiting in a queue for an initial review as applications are processed in the order they are received, according to the
processing times at a given location and on a case-by-case basis.
In addition, other actions happening to your file are not shown in e-CAS (e.g., security checks). Therefore, it may appear as though nothing is happening to your file. However, rest assured that e-CAS is updated on a weekly basis.
If needed, more information on
accessing your case status online is available for you
Technical problems with the online application or tools
We are sorry to learn that you are experiencing technical problems with the online application and/or tools.
In order to assist you, please fill out the
IRCC Web form available on our website and choose
Technical difficulties located in the drop down menu under the heading
Enquiry. Please also add the following information:
- Your current status in Canada
- The expiration date of that status
- (If applicable) Date the application was submitted
- Information you are looking for and nature of the problem
- Information requested under A or B, depending on your situation:
A) Experiencing technical difficulties uploading a form/document?
Please include:
- A copy of the form/document you are trying to upload (all fields completed), and
- All your answers to the online questionnaire. To do that:
- select the Modify my Answers button located at the top of the online questionnaire. Once you are redirected to the page entitled Find Out if You're Eligible to Apply, you can:
B) You created a new account and would like to link it to an online application that has already been submitted?
All you need to do is click on
Link application to this account. If you are experiencing technical difficulties, please provide us with
screen shots of all your answers appearing on the
Link an existing application to this account page.
C) Your situation is not described under A or B?
Please include:
- Screen shots showing the full browser window, including the website address field of the:
- page where you are experiencing problems/trying to log into your account,
- error message(s) you received, and
- Specify the date and time when the problem occurred.
We will be pleased to follow up on your request within 10 business days following reception of the above information.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any future immigration, refugee and/or citizenship requests:
Sincerely,
Guerlain
Agent #3346
Immigration, Refugees and Citizenship Canada
