Hi guys
It's been 9 months already since I submitted my papers to CIC and I still have no result. When I'm calling the CIC call-center representatives keep telling me that PPR has been sent to me several times already. First time in July - published in my CIC account, then several times by e-mail and in mid-October sent to the physical address in Canada. But I still have nothing. There is nothing in CIC account, nothing in e-mail (including junk mail and all possible folders), nothing in my mailbox. I've already called them about 15 times, my lawyer has called them and wrote them letters countless times.
On top of that, I still don't have notes from my case that has been ordered on September 19.
It looks like there is something wrong with their system. Like their notes say one thing but it has nothing to do with reality. Or CIC reps are lying to me that passport request has been sent.
Does anybody know what other ways exist to make CIC take a look into this case? Maybe I can go to their office to Ottawa or wherever to get that PPR personally? I would appreciate any ideas.
Thank you.