Just got off the phone with CIC because we still can't link our application. But because I'm not authorized (I'm the Sponsor) she couldn't help me. So my spouse has to fill out the IMM5476 Use of Representative form, mail that to me so I can sign it then I'll upload it using the web form. In the meantime, she suggested putting the state as the city instead of the actual city where the PA was born with the country. Not sure if that will work since the application form doesn't ask for the state but hey, it's another set of combinations I can try! My spouse doesn't come back to Canada for another 10 days so that's 50 more tries before he can call them and see if they'll provide more information.
One of those 50 is sure to work, right?
Any other suggestions are appreciated - we've tried so many different ways and no luck as of yet.