Finally found some time this weekend to link our account and just failed my first five times. I have a couple of questions about this.
In the linking, it says give your city of birth and country of birth OR give passport details. Four out of five times, I gave both. Then the last time I gave just the passport information (thinking the city (which has different spellings in English) is a potential source of error). It didn't blank out the city and country lines though, which makes me wonder if I got rejected for not filling all slots.
Second question: how many times should I try before I contact them?
Second question and a half: Is it straight-forward to contact them for not being able to link or is that another problem in itself?
What a head ache! Now I understand what people have been complaining about so much!
Thanks,
Pat
In the linking, it says give your city of birth and country of birth OR give passport details. Four out of five times, I gave both. Then the last time I gave just the passport information (thinking the city (which has different spellings in English) is a potential source of error). It didn't blank out the city and country lines though, which makes me wonder if I got rejected for not filling all slots.
Second question: how many times should I try before I contact them?
Second question and a half: Is it straight-forward to contact them for not being able to link or is that another problem in itself?
What a head ache! Now I understand what people have been complaining about so much!
Thanks,
Pat