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I and my wife have started our Canadian citizenship applications but can’t meet up with the march 12th deadline next week to submit it. We are applying together but We haven’t submitted, So we want to cancel it and then start a new application. How do we do that? Please help
 
I and my wife have started our Canadian citizenship applications but can’t meet up with the march 12th deadline next week to submit it. We are applying together but We haven’t submitted, So we want to cancel it and then start a new application. How do we do that? Please help

I think you don't need to cancel your application manually.
If your account will be expired on March 12th, you can create a new account again and start new application after March 12th.

According to IRCC account creation page ( https://citapply-citdemande.apps.cic.gc.ca/en/terms-and-conditions ):
If you don't submit after 60 days
- IRCC will permanentely delite your account and all associated applications.
- If you still want to apply you must create a new account and apply again. You may create a new account with the same email address used for the deleted account
 
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Type: Online application
Location: sydney
Physical Presence Days:1117
Application: Single
Application sent: Feb 20
Delivered: Feb 20
AOR: March 7
 
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Type: Online application
Location: Toronto
Physical Presence Days: 1160
Application: Single (1 Adult)
Application sent: February 11, 2025
Delivered: February 11, 2025
AOR: feb 25th
citizenship test invite : March 5th
citizenship test scheduled : March 21st
 
Type: Online application
Location: Sydney? (Still not sure where is the location my application is processing)
Physical Presence Days: 1827
Application: Single (1 Adult)
Application sent: February 11, 2025
Delivered: February 11, 2025
AOR: February 27, 2025
In Process ecas Citizenship Application Status Tracker : March 01, 2025
Ghost update (*): March 07, 2025
Citizenship Test: Waiting

No email received.
I found my citizenship tracker shows "Updated: March 7, 2025". "New update" label was appeared under "Application history" section, and my existing progress "Feb 27, 2025 Application filed" was followed by "new update" label. But everything are the same as before, even lines with "new update" labels.
I think it is ghost update?
 
Type: Online application
Location: Edmonton
Physical Presence Days: 1098
Application: Single
Application sent: February 9, 2025
Delivered: February 9, 2025
AOR: February 25, 2025
Tracker: February 27, 2025
Background: March 5, 2025 (showed up on tracker March 7th 2025)
 
Type: Online application
Location: Markham
Physical Presence Days: 1097
Application: Family(1 Adult+ 2 children)
Application sent: February 8, 2025
Delivered: February 8, 2025
AOR: February 24, 2025
Citizenship test window : between March 21, 2025 and April 19, 2025 (As per the tracker. No official invitation yet)
 
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Type: Online application
Location: Vancouver
Physical Presence Days: 1117
Application: Family(2 Adult + 2 Kids)
Application sent: Jan 30, 2025
Delivered: Jan 30,2025
AOR: Feb 12, 2025
Background Verification completed: Mar 04, 2025
Test Invitation: Receive email Mar 07, 2025, test window is Mar 13 to Apr 11, 2025 and tracker is not yet updated
 
I am trying to sign up for the tracker but I didn’t receive the verification code in order to complete my registration. I have been trying over the last two days .it has been 4 days since i have received my aor. They confirm sending the code to my email address on their website but i never received it. I tried to contact them but I couldn’t reach them. Anyone facing the same issue?
Any suggestions?
 
I saw that it happens if someone previously used immigration consultant to apply for PR. or maybe used some other email with previous applications.
 
I am trying to sign up for the tracker but I didn’t receive the verification code in order to complete my registration. I have been trying over the last two days .it has been 4 days since i have received my aor. They confirm sending the code to my email address on their website but i never received it. I tried to contact them but I couldn’t reach them. Anyone facing the same issue?
Any suggestions?

Try checking the spam folder and check alternative emails if you have ever used for IRCC applications. I have received the code to an alternate email.
 
Type: Online application
Location: NB (looks like office is Sydney based on AOR)
Physical Presence Days: 1224
Application: Single
Application sent: Feb 8 2025
Delivered: Feb 8 2025
AOR: Feb 21 2025
Background completed: March 5 2025