Hi everyone,
I made an online application for citizenship and got my AOR in June 2024. My citizenship test now shows completed. My online account > application history says "we sent you a letter or email with instructions to submit your fingerprint" on Sept 1, 2024. But I have not received any email with instructions yet.
I want to ask if it is common for everyone to receive biometrics request OR is this random?
I don't think I have answered any of the questions in my online application that would cause this. For example, under Prohibitions section, everything was answered correctly as "NO".
It confuses me that if I go to this page https://www.canada.ca/en/immigration-refugees-citizenship/services/biometrics/who-needs-to-give.html#exemptions , it clearly states that existing permanent resident or citizenship applicants are exempt.
Should I email them? Was this done in error by them?
I made an online application for citizenship and got my AOR in June 2024. My citizenship test now shows completed. My online account > application history says "we sent you a letter or email with instructions to submit your fingerprint" on Sept 1, 2024. But I have not received any email with instructions yet.
I want to ask if it is common for everyone to receive biometrics request OR is this random?
I don't think I have answered any of the questions in my online application that would cause this. For example, under Prohibitions section, everything was answered correctly as "NO".
It confuses me that if I go to this page https://www.canada.ca/en/immigration-refugees-citizenship/services/biometrics/who-needs-to-give.html#exemptions , it clearly states that existing permanent resident or citizenship applicants are exempt.
Should I email them? Was this done in error by them?