Hi hopefully you'll get an update soon in the meantime where are you parents applying form? Depending on the country it could take more time and is it for one parent or two? side note the fact that both eligibility and background are in progress is good as the standard process is one at a time.Just spoken with IRCC Agent and they said to wait.. that's all..
Application submitted : 11th April 2024
Biometrics : 16th April 2024
Medical : Not Started
Eligibility : In Progress
Background Verification : In Progress
Nothing is moving
In our Invitation letter we mentioned the date of Travel as June 2024