Hi There,
Recently I received an email from IRCC stating that I do not qualify to sponsor Parents or Grandparents as family income was below the threshold amount. *Correction here as the Case officer out of no where is calculating the income of 6 people when in reality its just myself, wife,daughter and my parents. I had my sister living with us at that time but she was well over 22 years of age(hence Independent) and earning a six figure salary. I shot back an email to the officer about the confusion. I did get a call from IRCC verifying about my sister last week, now 3 days ago I again got an email with the same reasoning stating that my sister being a dependant at that time(D.O.B 1999) where in actual she is 1992 born. Again I have to correct the officer and sent him her birth certificate,PR Card and license as a proof. I fail to understand as the people working there do not check the application or documents attached properly or if its done deliberately and what should I do next ?.