The only email I have from IRCC is this one. It says:
Welcome to the Permanent Resident Confirmation portal process. The attached PDF contains information and instructions regarding the confirmation portal process for your review. Once you have reviewed the document, hit reply to send the requested information outline in the document.
The file attached says:
Your application for permanent residence is now ready for finalization pending the confirmation
of your permanent residence status. You’ll complete this process through the Permanent
Resident Portal (PR Confirmation).
Please provide the requested information within 7 calendar days to ensure there are no undue
delays.
Confirming your permanent residence using the portal
In the portal, you’ll confirm that you and your dependants (if applicable) are in Canada, provide
your Canadian address and submit your photo to create a permanent resident card.
In the portal there are two steps: step 1: declaring your presence in Canada is a requirement to
become a permanent resident and step 2: submitting a photo and a Canadian address is a
requirement to receive your permanent resident card.
You must have an email address in order to complete this process. You need to access the
portal yourself. Your representative cannot access the portal on your behalf. If you are a
representative and are receiving this email on behalf of a client, you must forward this
message to your client.
Next steps:
As the principal applicant, you’ll act on behalf of your dependants (if applicable). If you
would prefer your dependants to have their own accounts, please indicate so in your
reply to this email and provide their valid email addresses.
In your reply to this email, copy and paste the template below and fill in the information
for yourself and for each member of your family (if applicable). If you are not sure of
the exact date(s) of your entries to Canada, you can provide your best estimate. IRCC
requires this information in order for us to create a Confirmation of Permanent
Residence document for you (and your family members if applicable) and to create an
account for you to become permanent resident(s) through the portal.
Name as it appears on your passport:
Height in either centimetres or feet and inches:
Eye Colour:
UCI:
Personal email (one for the whole family):
Personal phone number:
Original entry date (YYYY/MM/DD):
Date of last time you entered Canada (YYYY/MM/DD):
Location of last entry (which Canadian border or Canadian airport):
Are you currently inside Canada (yes or no):
If you are not inside Canada
o When is your expected return date (YYYY/MM/DD):
o In which country are you currently located:
I tried to login to the portal using the details when I applied for PR but it wasn't letting me
