Hey, I am not sure if I would be able to provide a lot of info about this.Thanks for the reply.I assume you are an inland candidate.
Can you pls explain the process you have to go. I mean did you receive the portal email in your registered personal email I'd or in the ircc portal? How did you then replied to it.
But this process is typically followed by people who get their PR confirmed outside Canada.
You wouldn't receive anything in the email. You'll just need to follow the instructions on the letter on your GC key account, send out passport, photo etc. to the VO they requested. I think the next step is that they stamp a single entry visa which helps the person enter Canada and the individual would be issued your eCOPR/landing document at the time of entry.
Again, fair disclaimer, I have not personally gone through this, just sharing what I have discussed with a friend who had to go through the process for his spouse.