Have you checked the email starting with your UCI number and name the email starting with the words similar as "we are ready to finialise your status as permanent resident...." usually this email has the log-in details at the bottom
100% didn't get an email with that, checked my junk mail,etc... I wish it were the case. I did check numerous times seeing as that was advice I'd seen given to others.
I never got an email with my UCI number, all I got was an email telling me "New Case Created under your account"
I did a quick check on the PR Portal- went to create an account with the email I gave them - an account with that email exists, but doing the "forgot your password" option doesn't work (I'm assuming because the account never has been logged into and had a new password set)
Ultimately there should be a much easier way/more timely way to contact IRCC for instances like this - i just know that its going to be a long wait to get this sorted for something that is a quick fix- webform/emailing into the wind are so inefficient.
