Hello Folks,
My mother is Oct, 2021 applicant. She did upfront medical in August this year and we sent IRCC the eMedical sheet via webform, which they later confirmed added to the file. Earlier last month we received medical request in her mycic account. We are surprised to see the it because they have the upfront medical info on file already but we sent the same eMedical form again via the webform and hoping they will review it. Now it's been almost a month and mycic account hasn't yet updated. We are worried and need direction to contact IRCC through some channel or should we just wait?
Wondering if anyone has similar situation, please share your experience and suggestions. Thank you in advance