I got the same response, Kinda confused though.Hi,
I have sent my passports on 1st June, 2022 and they reached the IRCC office at London on 6th June, 2022. I did not hear anything from them post that and hence reached out to the London Visa Office on Friday last week for an update. They gave a response which is stated below:
' Please submit your inquiry related to your application via our website’s case specific inquiry form, by selecting your program as the application type.
This will allow your enquiry to be triaged to the Case Processing Center in Canada responsible for your application, who are best placed to review your enquiry and to provide you with a timely response.'
This response tells me to raise a general webform which I have done post their email. Did you get a similar response initially? I would assume since they are the ones processing my application right now, they should be able to provide me with an update. What was your experience with them?
Thank you in advance.
Do you have your passport’s yet?
Your response will be greatly appreciated.
thank you.