PR application disappeared in PR Portal

[Charlene14]

Hi all, I submitted my PR application(PNP to PR) in Sept and I received a successful email that applied.

In mid-Sept, I tried to log in to my PR Portal account and the password was wrong, but I confirmed my password was correct. I tried to reset my password but no variety of emails to me. I sent a web form to ask about my account. After 2 weeks, no reply.

Yesterday, I tried one more time to reset my password and it worked. however, the system let me opened a NEW account. I used the same email address and received an email to verify the email address twice. When I logged in to my account, my PR application disappeared.

What should I do?
Wait web form reply?
Apply one more time?

 

[RyanoTheBrit]

Hey Charlene

Did you ever get an update on this?

Everything you've said is what I'm experiencing and I even submitted everything and paid.

I'm not sure if it was deleted and I was supposed to apply by mail, but my PNP certificate expires in December so I'm kind of stressing.

Regards,
Ryan

 

[Charlene14]

Hey Charlene

Did you ever get an update on this?

Everything you've said is what I'm experiencing and I even submitted everything and paid.

I'm not sure if it was deleted and I was supposed to apply by mail, but my PNP certificate expires in December so I'm kind of stressing.

Regards,
Ryan

Hi Ryan,

I phoned IRCC and the agent told me to send the webform again, not the PR application. And need to wait for IRCC reply.

When did you submit the PR application?

Best Regards,
Charlene

 

[RyanoTheBrit]

Hi Ryan,

I phoned IRCC and the agent told me to send the webform again, not the PR application. And need to wait for IRCC reply.

When did you submit the PR application?

Best Regards,
Charlene

Hey Charlene,

I submitted my application on July 31st and I've submitted a webform a few weeks ago, but not heard anything.

There is a few pieces of information on this thread which helped. https://www.canadavisa.com/canada-immigration-discussion-board/threads/non-express-entry-pnp-online-applications-gather-here.730189/page-1

Kind regards,
Ryan

 

[j85doe]

I got my application and confirmation tab disappeared today. If someone else is having same issue, please post.

 

[j85doe]

Just to update in case someone else will experience this: the account is now back to normal. Turns out it was a technical glitch.

 

[HanenBlade]

Just to update in case someone else will experience this: the account is now back to normal. Turns out it was a technical glitch.

Really? Just Disappeared for my gf's application. It was still there around noon, Then it disappeared all of sudden after i hit refresh.

 

[ujwalch]

My application was there till noon in the PR portal but disappeared in the last couple of hours. Is there anyone who can see their application again?

 

[laurenamby]

I have been checking the portal everyday for my PR confirmation to see if they've reviewed it. This morning I could see the confirmation and this afternoon it is not there. We must all be experiencing some kind of bug?

 

[fl123]

I can't see my application where address was approved but not photo everything has disappeared

 

[HanenBlade]

As long as it's not only just some of us. I guess the glitch is still happening.

 

[jeffjay]

I have been checking the portal everyday for my PR confirmation to see if they've reviewed it. This morning I could see the confirmation and this afternoon it is not there. We must all be experiencing some kind of bug?

I also experience the same issue now.

 

[Livia Forte]

Same here, it has disappeared after noon.

 

[Larrybanes]

Yup application disappeared for me too

 

[Livia Forte]

Just wish when it returns, we could have our eCOPR issued.