Hello,
My mom (principal applicant) received CIC's ghost email (see below) on April 7, 2022. However, when I log in, I found the status as 'Returned'. On clicking it for details, the form IMM 5475 shows 'incomplete' and so does the Consent and Declaration. Rest of the forms are marked as 'Complete'.
I've not filled in IMM5476. The online portal does not allow me to do anything.
What should I do? Do I (Sponsor) have to link my GC Key to the PGP application? If yes, how? I am not sure about the next steps. Any help appreciated.
Thanks,
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This is an automated message. Do not reply to this email.
This email is to notify you that your permanent residence application status has been updated on your IRCC Permanent Residence portal account.
To view your permanent residence application status, log into your IRCC Permanent Residence Portal account with your current log-in credentials.
You can access the portal using this link:
https://prson-srpel.apps.cic.gc.ca/en/login
Thank you,
Immigration, Refugees, and Citizenship Canada
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