Hi Royce
Now that makes me worried. My initial package had gone through pre paid Purolator service. My online status on BLS says pending. Also BLS has a courier option to send pending document. Am wondering what should I do to find out. I did not receive any document. if they would send my documents back would they not update it to closed. In fact they even wrote the address on the status and asked to send the new Application
Hi Mishti. I am also in the same boat, my BLS tracker shows ‘returned’ and has the details of my old application & address and not the new one. I think it will take about 8 business days to show the details of the new tracker. Maybe those who have resubmitted application after being returner can provide some insight.
I resubmitted the application on the 9th of March.
Unfortunately there appears to be no way to find out whether they sent your application back, you have to wait for Purolator to knock at your door or leave you a ‘we missed you’ notice. I still have not received tracking info. from BLS for the application that was returned even after sending emails and submitting service requests.
Purolator will keep your documents for 5 days and then return it to BLS. You can try picking it up on person if you haven't received them in a few weeks.