CAQ...Records not found on Arrima Portal

[bee007]

After my application for Temporary selection for study in Quebec,i made the payment and got my File number within 48 hours.
I created an account on Arrima portal to file my documents,on inputting my file number,i got an error message "No Records found "

My details are correct as well as my file number.Its been over a week,i need the CAQ as part of the documents needed to apply for study permit in Quebec...Please any help on this because am getting frustrated already.

 

[bee007]

Can anyone help me with information on what might be happening that the portal isn't recognising my file number and details as all is correct.

It's been over 10days now waiting to use my file number to file my documents for CAQ processing